IQ chat commands — go back, change an answer, start over or cancel

1:27 · Published 2026-10-11

Inside any guided process of the CustomIQ IQ chat you can type "back" to go back one step, "change the product" (or whichever field) to correct an earlier answer, "start over" to restart, "cancel" to leave and "retry" if something failed. The chips under each message send those same phrases with one tap.

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0:00Introduction

When the IQ chat guides you step by step, you're always in control. In this tutorial you'll see the commands to go back, correct an answer or leave a process. Start a new conversation. And start any guided process. For example, creating an organic image. Under each question you'll see these chips, Back, Start over and Cancel. They do the same as typing the command.

Let's answer the first question.

0:37Go back and correct

Now, imagine we got it wrong. Type back. The chat goes back to the previous question and keeps the rest of your answers. You can also name what you want to correct, like "change the product" or "change the campaign", and it jumps straight to that step. And if you ask something in the middle, it answers you and asks the same step again. You lose nothing.

1:03Cancel a process

To leave the process, type cancel. Done. You're out, and nothing was charged. You only pay when you confirm the final step. Back, change, start over, cancel and retry work in every guided process of the chat.

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