The CustomIQ guided tour, video tips and how to replay them

2:05 · Published 2026-10-17

CustomIQ shows a short guided tour the first time you sign in: the chat, the switch to the dashboard, your credits and your account. In the dashboard a second tour covers the sidebar. The first time you open a feature, a small card offers its video tutorial and guide. You can replay the tour from Help.

Transcript

Read the full transcript

0:00The chat tour

The first time you sign in, CustomIQ shows you around with a short guided tour. Here's what you'll see, and how to watch it again. It starts with a welcome card. Press Next. This is the IQ chat. Type what you need, a campaign, a landing page or posts, and IQ plans and builds it with you. Up here you switch between the chat and the dashboard. And here are your credits, notifications and account menu.

That's the chat tour. For a brand-new account, the last step offers the setup video and opens the setup assistant.

0:39The dashboard tour

Now switch to the dashboard. The first time you open it, a second tour walks you through the sidebar. Ask IQ takes you back to the chat. Home shows your credits, your connections and what's waiting for approval. Campaigns lists every paid and organic campaign, with its results. Studio holds the images, videos, landing pages and emails IQ creates. Inbox brings in your leads and messages, and Analytics shows your traffic and funnel.

Calendar has every scheduled post and email, and Connections links your accounts. And Help has the guides and videos for every feature.

1:19Video tips

Now open a feature for the first time, Studio for example. A card appears in the corner with that feature's video tutorial and a link to its guide. It shows only once per feature. Press Watch, and the video plays right here, without leaving the page. Close it when you're done.

1:38Replay the tour and turn tips off

To see the tour again, open Help. Take the tour runs it again from the start. This switch turns the video tips on or off. And every video tutorial is listed right below. That's it. The tour, the tips and the videos are free, and nothing in your account changes when you use them.

More videos