How to make all your AI content follow your brand rules in CustomIQ (Learnings)

1:44 · Published 2026-10-19

In CustomIQ, Learnings is your brand's rulebook: DO and AVOID rules that every generator follows, from images and captions to ads, emails and landing pages. Rules are learned from your calendar notes and chat feedback, or you add them yourself with Add rule, choose what they apply to, and retire them when they stop making sense.

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0:00Introduction

In this tutorial you'll set up your brand's rules, so every image, caption, video, ad and email CustomIQ creates follows them. Open Settings, Learnings. Each rule is something the AI must do or avoid for this brand, and every generator follows the active ones.

0:22Reading your rules

Each row is one rule, DO or AVOID, with how sure CustomIQ is about it. Applies to says which content the rule shapes, so an image rule never reaches your emails. Most rules are learned. Leave a note on a calendar card, or give feedback in the chat, and CustomIQ turns it into a rule. Click the count to see where a rule came from. It shows the calendar note or chat message behind it.

This one says you added it yourself.

0:51Add a rule

You can also write a rule yourself. Press Add rule. Choose what it applies to. This one is only for ads. Keep it as a DO rule. And write it as one clear sentence. Add it. It's active straight away. From now on, every new ad for this brand follows it.

1:13Retire and reactivate

If a rule stops making sense, retire it. Nothing is deleted. Show retired rules to find it again. And reactivate it whenever you want. When you edit a video with Smart Edit, CustomIQ may also propose rules here for you to confirm. Keep this list short and clear, and your content stays on brand without repeating yourself.

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